If your subscription has stopped working, please contact our support team with your order details. If you're within the warranty period, you are eligible for a replacement.

When you purchase a product, there are options for how long you want the warranty to last. This will grant you access to a “replacement!” if you ever need it.

Once we receive your payment, you will receive your details via email within a maximum of 12 hours—usually much sooner, unless we are unavailable.

If you haven't received an email after your purchase, please check your spam or junk folder first, as our emails may occasionally be filtered there. If you still don't find it, feel free to reach out to us for assistance