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Please always check your spam before emailing us about not having received your product, as some of our emails have ended up the in spam box in the past.
After we receive the payment, you will receive your details within 12h max via email, but usually less if we aren’t asleep.
WARRANTY ACCEPTED – BUSINESS MANAGER
Within 24 hours since Link BM is purchased on the system, customers have the right to be warranted in the following cases:
1. Invite Link to receive BM cannot be accessed (Link error, Link expired)
2. BM is restricted from advertising (BM die – Unable to create ad account)
3. BM has ad account disabled (BM live – Die ad account)
(*) For Business Verification BM: Warranty 1 to 1 if the green is missing within 3 days from the date of purchase of the BM on the system (This term is accepted if the BM is not violated the terms party item disclaimer of warranty)
WARRANTY DISCLAIMER – BM
1. BM that you created Camp (Including draft)
2. BM has been added payment information by you (Add card)
3. BM has been created an ad account by you
5. BM has been created Pixel by you or received Pixel from another BM
6. BM verified by temporary mail service (Mail10m,…)
7. BM’s threshold dropped
8. Change ad account currency in BM
9. For Business Verification BM, we only support 3 days warranty. If after this time lost, we do not support the warranty. This is very normal. The cause is that your product or service violates the policy or is suspicious in the payment and use of untrusted ip.
(*) Within 24 hours of soaking BM: If BM is restricted from advertising or the Ad Account is disabled, absolutely do not arbitrarily resist BM (Ad account). If you have pressed resistance then that BM will not be covered under warranty.